Privacy Policy

Last updated: July 20, 2026

This Privacy Policy explains how Ana Alteration ("we," "us," "our"), located at 901 Towne Center Dr, Poinciana, FL 34759, collects, uses, and protects your information.

1. Information We Collect

We collect information you provide directly to us, including:

Name and contact details (phone number, email address)
Order and garment details related to alteration services
Mobile phone number, if you opt in to receive text updates about your order

2. How We Use Your Information

To provide and manage your alteration order
To send order status updates by text message, if you've opted in
To respond to questions or requests you send us
To maintain accurate business and customer records

Text messaging data is never sold or shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS updates are used solely to notify you about your own order.

3. How We Share Information

We do not sell your personal information. We may share limited information with service providers who help us operate our business (for example, the platform we use to send order-status text messages), solely for the purpose of providing our services to you. We may also disclose information if required by law.

4. SMS Communications

If you provide your phone number and opt in to text updates, we use it only to notify you when your order is ready for pickup. You can opt out at any time by replying STOP to any message. See our Terms & SMS Policy for full program details.

5. Data Retention

We retain order and contact information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal obligations.

6. Your Choices

You may opt out of text messages at any time by replying STOP.
You may request that we update or delete your contact information by reaching out to us directly.

7. Children's Privacy

Our services are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.

9. Contact Us

Questions about this Privacy Policy can be directed to ana.alteration@gmail.com or (407) 715-4046, or by visiting us at 901 Towne Center Dr, Poinciana, FL 34759.